Terms & Conditions

1. Acceptance of Terms

By accessing or using AtYourPorch (“the Service”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service.

These terms apply to all users, including homeowners, contractors, commercial property managers, and their team members.

2. Description of the Service

AtYourPorch provides a platform for creating a permanent digital record of a property, connecting property owners with verified contractors, and managing maintenance, documents, and project history.

The Service is available to users located in the United States. Certain features — including contractor verification and licensing requirements — may vary by state, and some capabilities may not yet be available in every jurisdiction.

3. Accounts & Eligibility

You must provide accurate information when creating an account and keep it current. You are responsible for safeguarding your login credentials and for all activity under your account.

Contractor accounts may be subject to identity, license, and insurance verification before certain features become available.

4. Subscriptions & Payments

Paid plans are billed on a recurring basis through our payment processor. Fees, plan features, and billing cycles are described at the point of purchase.

You may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable.

5. User Content & Conduct

You retain ownership of the documents, photos, and information you upload. You grant AtYourPorch a license to store and display that content solely to operate the Service for you.

You agree not to misuse the Service, including by uploading unlawful content, misrepresenting your identity or credentials, or attempting to disrupt the platform.

6. Contractor & Homeowner Interactions

AtYourPorch is a neutral platform. We do not perform contracting work and are not a party to agreements between homeowners and contractors. Trust Scores and reviews are informational and do not constitute a guarantee of any outcome.

You are responsible for your own due diligence before entering into any agreement with another user.

7. Disclaimers & Limitation of Liability

The Service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, AtYourPorch is not liable for indirect, incidental, or consequential damages arising from your use of the Service.

8. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Service. Continued use after changes take effect constitutes acceptance.

9. Contact

Questions about these Terms can be sent to support@atyourporch.com.