Privacy Policy

1. Information We Collect

We collect information you provide directly — such as your name, contact details, property addresses, documents, and photos — as well as information generated as you use the Service, including project activity and messages.

For contractors, we may collect verification information such as license and insurance details.

2. How We Use Your Information

We use your information to operate and improve the Service: to build your property record, connect you with relevant users, calculate Trust Scores, process payments, and provide support.

We do not sell your personal information.

3. Sharing of Information

Information is shared only as needed to operate the Service — for example, a homeowner and a contractor see the details relevant to a shared project. We use trusted service providers (such as hosting, database, and payment processors) who are bound to protect your data.

We may disclose information where required by law.

4. Data Retention

Your property record is designed to be permanent and portable. You may request deletion of your account and associated personal data, subject to legal and legitimate business retention requirements.

5. Security

We use industry-standard measures to protect your information, including encryption in transit and access controls. No system is perfectly secure, but we work continuously to safeguard your data.

6. Your Choices & Rights

You can access and update most of your information from within your account settings. Depending on your jurisdiction, you may have additional rights to access, correct, or delete your personal data.

7. Children's Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service.

9. Contact

Questions about your privacy can be sent to support@atyourporch.com.